Frequently Asked Questions

Find here the frequently asked questions about Bourgogne Suite Maastricht

Bourgogne Suite Maastricht is located in the upper part of the Bourgognestraat – between Wilhelmina Singel and Alexander Battalaan. The address is: Bourgognestraat 23 6221BV Maastricht

Yes the “hotel particulier” can be reached by public transport. See link location.

Yes, all the major city sights are in walking distance of the “hotel particulier“: Vrijthof can be reached by a walk in 15 minutes, Station is in 5 minutes walk away, St.Servaas Bridge can be reached by a walk in 10 minutes

Yes, our Lifestyle Concierge are more than happy to arrange a guided city tour tailored to your specific interests. If you’d like to book a guided tour prior to your arrival, see also private city tour guide and send your request to the guesthouse

Yes, you can make your reservation by phone. To do so please contact our reception on +31 (0) 43 851 7003.

On the right hand side of the website there is a “SEE THE BEST AVAILABLE ONLINE RATES” section or goes to the “Rooms & Suite” tab, then onto “BEST AVAILABLE ONLINE RATES”. Here you will find instructions on how to make your booking online.

It is completely safe. Your booking will be done via a safe and secured system. However, should you have any doubts, you can always call us or send an email to booking@bourgogne-suite.com.

Check-in is from 15:00pm, check-out is until 11.00am.Bourgogne suite Maastricht also offers Early Check-in as well as Late-Check-Out

Bourgogne Suite Maastricht has King Size beds.

An early check-in can be arranged by making a booking including the day prior to your arrival (pre-registration). The charge will depend on the day rate of the day prior to your arrival. Non- Pre-registered reservations are not guaranteed for early check-in.

Bourgogne Suite does not provide Extra beds.

Reservations made directly at the Bourgogne Suite Maastricht cancellation policies as stated on your booking. Please note that for reservations made through external partners different cancellation policies might apply.

Bourgogne Suite Maastricht is a non-smoking property. Guests who would like to smoke are asked to smoke outside the property.

Pets are not allowed at Bourgogne Suite Maastricht.

Cash, debit and some creditcards are accepted. If you wish to pay by creditcard, you must have a 3D SecureCode, which you can request from your credit card company.